AI Personalisation: Why the Expert Must Stay in the Room
AI can personalise at scale. What it cannot do is read the room or know when a relationship is at risk. Here’s where human judgment stays essential.
Read the articleArticles on the gap between sales and marketing, how to close it, and what I have learned doing it for 18 years across some of the most demanding B2B organisations in technology and financial services.

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AI can personalise at scale. What it cannot do is read the room or know when a relationship is at risk. Here’s where human judgment stays essential.
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